Missing parcel - not delivered
Missing parcel which was shipped but not delivered by Evri. Emailed mountain warehouse and nothing was too much trouble. They responded quickly and Jessica sorted the issue by offering to send me a replacement item. Jessica was very helpful and the replacement item was delivered today, as promised. Thankyou
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mountain Warehouse
Hi Caroline,
Thank you for taking the time to provide your review.
It is great to hear of your experience with our Customer Care team and that they were able to help you with your enquiry.
Thank you for choosing to shop with Mountain Warehouse!
Kind regards,
Camilla
MW Trustpilot Team