Sabrina Southworth

USA

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I closed my Chase credit card in August…

I closed my Chase credit card in August 2025 after they failed to protect it from fraudulent charges. I reported the fraud the moment I discovered it. Shockingly, Chase reopened the account without my permission, allowed more unauthorized transactions, and did so even after they had already issued refunds for some of the fraudulent charges in September 2025.
I received no further communication until December 2025, when they suddenly started billing me again — on my closed account — for the original fraudulent amounts. Then, in February 2026, they forced me to pay $108 just to close the account a second time.
The final insult? They reported two late payments on my credit report for an account that had been closed since August 2025. How exactly do you rack up late fees on a closed card?
If you value honest and fair treatment from your bank, run — don’t walk — away from Chase. Read their customer reviews online and look up their congressional testimony on these exact issues. You’ll quickly understand why so many people are warning others to stay far away.
Godspeed, folks.

17. mars 2026
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