Sandra Effertz

Very frustrating and will never get one of these warranties again!last year my drier quit working after only 2 years. Took 3 weeks for someone to come out to just look at it and then I heard nothing back for weeks. On Thanksgiving Day I got a call from and offshore Centricity representative saying that they determined that the part was too e pensive and they would give me a credit to replace the drier. Yes, it’s great that they replaced it, but I went a month and a half with no drier. Now my oven quit working and tha warranty is also with Centricity. It’s going to be 2 weeks before they will even send a repair guy to look at the oven and will then have to submit their report to Centricity to get approval to even order the part…and then I’ll need to wait until they can get back out to install it or if the whole unit will need to be replaced. So now I’m looking at at least a month with no oven and I have a party planned that I will need my oven to prepare the food.