John

Hellas

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STAY AWAY

Based on my personal experience, the customer support was not very helpful and the payment process was quite slow. I had to wait more than 20 days for a withdrawal, and the overall process took longer than expected. Additionally, players in Greece may want to carefully check the platform’s legal status before registering. Unfortunately, I was not fully satisfied and would recommend proceeding with caution.

18. februar 2026
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Svar fra Robocat

Dear John,

Thank you for sharing your feedback with us.

We are truly sorry to hear that your recent experience did not meet your expectations and that you felt dissatisfied with the support and timelines you encountered. We always aim to provide a smooth and enjoyable environment for our players, and we regret that we missed the mark during your visit.

To help us look into your specific situation more closely and assist you further, please reach out to our dedicated team at support@robocat.com

Best regards,

The Robocat Team

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YOU MUST WAIT 20+ DAYS TO TAKE YOUR MONEY?

Guyz stay away from this casino. if you only deposits all is ok. if you win you must wait 20+ days to take your money. go to others casino which pays in 3 days. Dont trust your money to this casino.

8. februar 2026
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Svar fra Robocat

Dear John,

We are sorry to hear about your frustration regarding your experience.
Please feel free to reach out to our dedicated support team at support@robocat.com so we can look into your concerns further and assist you.

Best regards,

The Robocat Team

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Stay AWAY!!!!

My experience with this casino has been extremely disappointing. I requested a withdrawal a significant amount of time ago, and I still have not received my funds.

Customer support has been unhelpful, providing generic and repetitive responses without offering any real solution or clear timeline for payment. Due to the ongoing delay and lack of transparency, I have filed complaints on two review platforms as well as with the Hellenic Gaming Commission, as the casino does not hold a valid license to operate in Greece.

Based on my experience, I strongly advise others to proceed with caution. Until my withdrawal is processed and this issue is resolved, I cannot recommend this casino.

9. februar 2026
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Svar fra Robocat

Dear John,

Thank you for sharing your feedback with us. We take all player comments seriously and are sorry to hear about your dissatisfaction.

To ensure your concerns are properly addressed and to provide you with a detailed review of your account status, we kindly invite you to contact our dedicated support department directly at support@robocat.com
Our team is available to look into the specifics of your case and offer further clarification.

Best regards,

The Robocat Team

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I cant reply to your answer robocat

I cant reply to your answer robocat. I contact so many times with the email support and always the answer is the same. “ we are sorry we do our best”. This casino is trash and the support more trash. Sorry for this but its the truth and you know that.

23. januar 2026
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Svar fra Robocat

Dear John,

Thank you for reaching out to us again. We truly hear your frustration and sincerely apologize that you feel let down by the support you’ve received so far. It is never our intention to make our players feel unheard.

We would like to ensure your concerns are prioritized and looked into. Please reach out to us one more time at support@robocat.com and mention this specific interaction so we can provide you with the most direct assistance possible.

Best regards,

The Robocat Team