Worst extended warranty service ever
Worst extended warranty service ever. Customer service reps are rude and relay wrong information. Don't waste your time and money with this warranty company.
Svar fra Centricity
Good morning,
Thank you for your feedback. We're sorry to hear about your experience. We're unable to locate your account and require additional information to assist you.
Once we receive this information, we will help you with your claim.
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Good afternoon Mr. Vasquez,
Thank you for your feedback. We're sorry to hear about your experience.
We will discuss your interaction with our Customer Service Representatives and use this as a training tool to increase our customer service ratings.
In addition, I wanted to confirm that we did receive the GE Diagnostic receipt.
We have forwarded the documentation to the appropriate department to continue the reimbursement review, as the diagnostic is related to a sealed system issue.
At this time, the account is actively being worked on, and we will reach out if any additional information is needed.
Thank you for your patience while we complete this process.