Bought original Carmount which was…
Bought original Carmount which was great but then bought the Clutch x for my Jeep which is absolutely terrible. Doesn't hold for more then a few days. The return system is terrible because there are multiple companies that make the same product so they probably share the same warehouse. They make you return it to Europe where the cost outweighs the benefits. So beware if your are ordering thinking it's a guaranteed satisfaction situation. You don't get much in return if anything when they fail and Clutch X is like the original only holds well to flat surfaces.
Svar fra Carmount.com
Hi Nelson,
Thank you for sharing your feedback. We truly appreciate you taking the time to leave a review.
We’re sorry to hear that the Clutch-X mount did not perform as expected in your Jeep. While many customers have great results with the mount, installation surface and dashboard texture can significantly affect adhesion, especially on uneven or textured surfaces. Your experience is certainly not the outcome we want for our customers.
We requested additional details through Trustpilot’s “Share Information” feature so our team could properly review your case and provide an appropriate resolution. Once we receive those details, we’ll be able to investigate further and assist you directly.
Regarding returns, our international warehouse system is used so we can serve customers globally while maintaining centralized quality control. However, our support team always aims to find the most reasonable solution before requiring a return, depending on the situation.
Please feel free to respond to our request via Trustpilot’s Share Information option so we can locate your order and assist you further. We remain committed to resolving this for you.