Caution! Avoid
Please be advised not to buy from this online company. My son bought an item from them with money saved in good faith. This took a long time to arrive and when it did the sweatpants he ordered were not as pictured on the site. They were skirting his ankles when the photo showed super baggy and long relaxed leg. He is average height for a teen boy so they should have fit as the image showed.
We then attempted to return. This requires using a portal which is inaccessible as it says we are out of the return window despite the return attempt being day received. You should note this is only a 7 day window. Also be aware that they only offer credit so if you are not happy with product fit this will be of little use.
I then emailed the company using their support contact as there is no other way. I have had a send failure with their .com address and no response from their US address. I doubt they plan on responding. I also messaged them on their instagram as this is how they advertise. Also no response. I can advise this company do not offer any customer service returns or refunds. Very disappointing for a teen taken in by the advertising.