Žiko Pantić

Hello Žiko,

We’re sorry to hear how frustrated you feel about this experience.

We’ve reviewed your case again and re-escalated it internally to ensure everything was handled correctly. Our Futures team has already provided a detailed explanation by email regarding the liquidation mechanics and how collateral valuation impacted your position.

If you have further questions about the calculations, please reply directly to that email so the specialists can continue the review with you.

We understand liquidation is difficult, and we appreciate you taking the time to raise your concerns.

Kraken Support 🐙

Dear Žiko,

We take any allegation of fraud very seriously. Could you please provide detailed information about the actions you believe are fraudulent? Without specific details, such statements remain unsubstantiated.

A €1,000 fee applies for reviewing documentation to open a business account for international companies. As an FCA-regulated firm in the United Kingdom, Bilder strictly complies with all legal requirements, including Know Your Customer (KYC) procedures. If your business activities are transparent, we do not anticipate any issues with opening an account.

If you have any questions about the onboarding process, please share the details of your experience with us at hello@bilderlings.com


Best Regards,
Bilder