Don't waste you money and time here
I wanted a digital picture for the Chinese Visa application. I paid $9.99 for the image. According to the website, if the picture is not approved, a full refund will be issued. Once I upload my picture, which I received from Snap2Pass, in seconds the picture was rejected by the Chinese Visa site, I sent a message to Snap2Pass that the picture you sent me got rejected, please issue me a refund, they replied that the picture was fine and they refuse to issue a refund, it's not about $9.99, it's abot the commitment and what you are claiming at your website. I went to my neighbourhood photographer, who took a picture and emailed me the digital image. I uploaded it to the Chinese Visa site, and it got approved in a second. If you need a picture for your visa, especially for a Chinese Visa, consider visiting a location that offers photo services and have them email the picture to you. Don't waste your time and money here.
Svar fra Snap2Pass
Hi Amir,
We’re truly sorry to hear about your experience. After reviewing your order, we confirmed that your photo met all Chinese Visa specifications and passed both our automated and expert checks. However, the COVA visa system was recently updated, and since then many users have reported false rejection errors, even when their photos fully comply with official requirements.
In our email response, we shared a detailed guide to help resolve this specific upload issue and also offered you a full refund right away if you preferred. We’re sorry if that wasn’t clear at the time.
Our promise remains the same — you’ll always either get an accepted photo or your money back, no exceptions. We’ve gone ahead and reissued your refund to ensure this is fully resolved for you.
Thank you for sharing your feedback; it helps us continue improving our service and guidance for future users.
Snap2Pass Support