The support is not instant
The support is not instant, but it helps. I had a question about the token, so I wrote to the support service. They did not answer right away, perhaps they spent time on consultations, but in the end they solved my problem. They did not impose anything unnecessary, everything was on the case. At the same time, the exchanger worked in the background, and my coins came along with the answer. Overall, the impressions are good. The service is not top-notch, but not sloppy either. It works properly and does not lie.
Svar fra Etz-swap
Thank you for sharing your experience!
We appreciate your patience and are glad to hear that your issue was resolved properly. While we always aim to respond as quickly as possible, sometimes a bit more time is needed to provide accurate and helpful support — and we're happy it paid off in your case.
It's also great to know that everything went smoothly on the exchange side while you were waiting. We value straightforward communication and reliability, and your feedback shows we’re on the right track. Not perfect yet — but always working to improve. Thanks again for your honest and thoughtful review!