Caused Some Concern
I occasionally make crypto transactions, but I always check reviews first to assess whether a service is trustworthy. This was my first experience using this exchange, and although the exchange rate wasn’t inflated and the fee was quite reasonable, the transaction itself took a very long time to complete. I was quite worried and reached out to customer support. In the end, everything worked out fine. I hope this review on Trustpilot helps others make a more informed choice when selecting a crypto exchange—be aware that delays in the process are possible here
Svar fra Etz-swap
Thank you for sharing your experience — and for giving ETZ SWAP a chance.
We understand that delays can be concerning, especially during your first transaction, and we appreciate your patience.
While most swaps are completed quickly, occasional delays may occur due to network congestion or liquidity routing.
We’re actively working on further optimizing processing times and appreciate you reaching out to our support team — we’re glad we could help resolve the situation.
Your feedback is valuable and helps others make informed decisions, just as you did — thank you again.