There were multiple things wrong with…
There were multiple things wrong with the photo, but you okayed it. A brown thing in the background,body not straight on to camera, and I had a very big smile, which is not allowed. I wasted my money with your company and now I will have to redo photos, in order for them to be accepted. .
Svar fra Snap2Pass
Hi there, we’re really sorry to hear about your experience. Our expert review process is designed to catch exactly these kinds of issues, so it’s concerning that your photo was approved if it didn’t meet the requirements. We’d like to make it right—please reach out to us at support@snap2pass.com and we’ll either help you redo your photo at no cost or issue a full refund under our acceptance guarantee. Thank you for your feedback—it helps us improve.