USA
Anmeldelse av Snap2Pass
Svar fra Snap2Pass
Thanks for your feedback, and we’re sorry you had trouble. We’ve gone ahead and refunded your payment in full. If you’d like to give it another try, feel free to reach out to us at support@snap2pass.com — we’re happy to help!
– Snap2Pass Team
Anmeldelse av Bags Of Love US
Really disappointed with this company. I ordered 2 of the exact same item, same shipping etc...one on Dec 14th (Order A), one on Dec 16th (Order B).
I received order B on December 19th. I contacted customer service as this made no sense Order A (the earlier one) had not been dispatched/delivered. Order A still shows order in production with a note they're busy so there are delayed.
Customer service were no help, I asked for a refund of the express shipping and confirmation when Order A would be dispatched by close of business, unsuprisingly no update as promised.
Svar fra Bags Of Love US
We sincerely apologise for the issues you've experienced with your orders. We completely understand how frustrating this situation must be, especially with the inconsistencies in delivery timelines.
Your concerns have been escalated to one of our top team members, who is reviewing this as a priority. Rest assured, we are committed to resolving this for you as quickly as possible.
We truly appreciate your patience while we work to get this sorted.
