Storbritannia
Anmeldelse av Hypedept
Don’t trust this company. I ordered on 1st December. There was no communication for over a week. I emailed to complain, they sent me the wrong tracking details and then my nephews T-shirt was delivered to an address 180 miles from where I live. Their support after the sale is awful. Just buy from anyone or anywhere else.
Anmeldelse av Blacks
Maddie & Charlotte were super helpful when I went in to buy some ground pegs. Give them a bonus!
Svar fra Blacks
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Anmeldelse av WeBuyAnyPhone.com
The device took 6 whole days to even start being looked at. The phone had been in a case since the day I bought it. They claimed it had some damage to the bezel and knocked £100 off the value of the phone. Told me I’d have to pay to get the phone back to me if I didn’t accept. Always used other companies with no issues. I would avoid
Svar fra WeBuyAnyPhone.com
Hello Lewis
Thank you for your review.
We operate with an honesty policy here at WeBuyAnyPhone and the offers that we make are the very best we can offer for the device received.
When you created your Trade in you selected the Good condition which must have ‘No scratches, cracks, chips, bends, damage or any sign of use on the device whatsoever. It powers on and functions as new’.
However once received and assessed by our technicians, we found your device had noticeable wear to the edges of the device. This meant your device matched our pretty good condition and so the revised value was given.
You can see the wear we identified in this video:
https://wbap.uk/ci/TP-CQ9KE/Bezels_20231011102232__0.mov
Thank you for accepting the revised offer and trust this has been received.
If there is any further information we can provide, please just let us know.
Kind Regards,
Carla
WeBuyAnyPhone
