fruitbasket

Confusing Customer Service

I went on the site to ask a few questions about their Postage Boxes. Me and John(A employee I assume) were having a decent conversation about the item. I saw that they only had 10 reviews on this site and asked John(He said that they had been in the printing business for 7 years) I wanted to do some more research about their company but when I looked online I only found this site with their reviews.

Once I asked for pictures of the product I found one that was on another printing site. Then the last question I asked John was why I could order 5 boxes when he said the minimum was 100.

Right after that he kicked me out the chat. He also asked for my name and email address(I regret giving it to him so I changed my password) and wanted my phone number too. So all I'm saying is just to be careful on this site! I have no idea if it's legit or not.

So my solution to you if you need custom packaging:
1. Find another site
2. Buy a Bulk of Boxes on Amazon, Buy stickers(of your logo) and items to make your boxes more customized
3. Try out Virgin Packaging

I don't recommend the third option because I've been talking to John for about 20-30 minutes only to get kicked out of the chat. This was a massive waste of my time but I apologize if the company actually is legit and John was just having a bad day.

Have a Good day/ Night everyone! Thank you for reading my concerns