DH

Deborah Heard

USA

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I made an error on my flight date and…

I made an error on my flight date and could not reach customer service. My fight is scheduled for today, 7-7-22, I need to change it and wasn’t able to do so. I believe that I will lose the money that I paid for the ticket.

7. juli 2022

Svar fra eDreams

Dear Customer,

I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.

Regarding your query, please check your email (and spam folder) as we opened a case with further information.

Sincerely,

Customer Service

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