Angela H.

Every time I have had an issue a representative is available within seconds to help me. Every rep that has helped me has been gracious, kind, and attentive. They remember what I have said and don't ask me to repeat myself! They take care of the issue right away. I have only had one incident that did require quite a bit if investigating on Pfleet's end. It was within a couple of days that they found the issue and got back to me. The problem was on the gas station that we were using. Their system was the issue. PFleet attempted to notify and have the station check into the matter. PFleet could not guarantee the problem would be resolved. They were honest about their limitations to fix it. So, we worked out a plan within my company to resolve the problem.

I am having issues with one of the gas stations my crew uses frequently. This particular station was reporting the wrong type of fuel actually purchased.
PFleet has been keeping updated on a daily basis to correct the issue. I feel like multiple people from PFleet are working to help me with this. I have always had excellent customer service over the last few years.

Excellent service! Found new and easier ways to get information regarding my fleet.

Respond immediately and carry through! Very satisfied.