Customer support just ignores you when they dont know the answer. Asked them about their invoicing sysrtem because there are so many problems with it and they seem to be misleading the people on their platform and they just ignore me.
19. juni 2025
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Svar fra Contra
We are a small team so there may be some delay in our responses, but we always make sure to answer each and every message we get.
I've also confirmed we have responded to your last message. Please reply to us there so we can continue assisting you!
Working with commercium has been a long and tedious experience so far. We asked them to connect our wix store to veeqo to manage the inventory and orders. The timeline they gave us was 21 days to complete the job, we are now over 100 days into the project and it is still not working. The fact that they cant even get the inventory levels to sync correctly seems like its their first time doing this. There have been countless missed deadlines and so many mistakes. At this stage we are wondering if they will ever be able to make this work. If they can eventually make this work i will update the review.
12. mai 2025
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Svar fra Commercium by ConstaCloud
Thank you for taking the time to share your feedback. We deeply regret that your experience with us has not met expectations, and we sincerely apologize for the delays and issues you’ve encountered.
We understand how important this integration is for your business, and we take full responsibility for the setbacks and communication gaps that have led to your frustration. Please know that we are actively working on resolving these issues and ensuring that your Wix and Veeqo integration functions as intended. We value your patience and trust, and we are fully committed to making this right.
Whats the point of having team permission settings if you have to give everyone access to your entire business just so they can complete a single task. I had to give my accountant ownership access to my entire wix partner account just so they can see invoices. Now i have hired a contractor and i will need to give them ownership access just so they can edit custom code on one single site. So they will see invoices, customer contact details, all sites, payment details etc. just to complete one task. whoever set up this feature needs to be fired. Its impossible to run a business on this platform
7. september 2024
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Svar fra wix.com
Hello Dan,
Thank you for sharing your experience with Wix.
So sorry to hear you have found it challenging to navigate site roles and permissions. I'd like to help with that. That’s why I've contacted you via Trustpilot to learn more about the issues you are facing and see what we can do to help.
We hope to hear from you soon and look forward to providing a solution.
Scam. I paid extra for flexible tickets and then when you try change the date to a much later date (4 months later) they still charge you an extra 300 euro.
29. juni 2024
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Svar fra Trip.com
Dear Dan Baronetti,
We appreciate your effort in notifying us about this issue. We sincerely apologize for any inconvenience caused. We will check it further and contact you directly. Your feedback is greatly appreciated, and we are treating it with utmost seriousness. We thank you for your patience and understanding regarding this matter.
Scam app. You deposit money and then it won't let you log in. You go through the whole log in process, verification code etc then it takes you back to the log in page
10. desember 2023
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Svar fra Coinbase
Hi Dan,
Thanks for taking the time to share your experience and provide feedback - we really appreciate you doing so. Customer feedback is super helpful for us to get better.
We get how important convenient access is. Sorry to hear you had trouble updating your 2FA before that blocked your account access. Making sure support is top-notch is also a big focus, so thanks for the feedback on how we can improve.
Our support team has already sent your a message directly through support case 19612735. This lets them take a closer look at your specific situation and see how we can help resolve any ongoing issues.
The signal was terrible everywhere I went. The support on whatsapp just stopped replying to me randomly
31. juli 2023
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Svar fra Holafly
Hi Dan.
I hope you are feeling well today.
We are sorry to hear that you have been experiencing failures with your speed at the destination, this is not what we are looking for.
It is important that you allow the Support Team to help you because through the screenshots you send they can help you to configure your eSIM correctly.
I will contact you to provide you with a solution or compensation, have a nice day.
Thieves. They stole 90 euro from my account. I never got any confirmation about a payemt that woukd take place, there was no notification saying i would ever oay anything
Scam website. They have a colour code system which is green yellow red. Green being the cheapest. However when you click the yellow days it's cheaper than the green days. Sneaky
13. juni 2023
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Svar fra Skyscanner
Hi there, thanks for taking the time to leave a review.
To give some background, the month and price by colour feature works by storing prices users have found for a specific route over the past 4 days. The more searches users do on a given route, the more accurate the prices we are able to show on that page and the colour representing it. As flight tickets and availability change frequently, the prices that you see on the month page are therefore only estimated prices, which we always indicate on the relevant page.
The worst experience I've ever had booking a flight. Complete scam. The pay button said 402 then the just decide to take an extra 20 euro from my account. Then they don't even send me a ticket. Useless
24. mars 2023
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Svar fra Opodo
Hi Dan,
Thank you for taking the time to share your review. We’re sorry to hear that you came across an issue while using our service since it doesn’t meet the quality we strive to deliver.
In order to review your case we would need additional information from you. Please reach out to our customer service and we will assist you as best as we can.
We hope to serve you again in the future.
If you have any further questions, we are always happy to help.
Revolut customer support is useless. I received a damaged card and after sending them multiple images of the card they kept requesting more images. Then they told me to terminate the card and order another one. Then I kept getting an error message when trying to order a new card. Support told me that the solution was to order a new card.... they said this after sending multiple screenshots of the error message. They don't read your messages and keep sending generic replies. How hard is it to just issue another card.
4. oktober 2022
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Svar fra Revolut
Hello there!
Thank you for taking the time to review Revolut. While we are sorry to hear that your reason for writing the review was a negative experience with your card order, we believe that your feedback will help us improve our service in the future.
As a team, we recognize the importance of financial matters. We are committed to taking action as a result of which you will change your opinion of us, and you may even decide to adjust your review and improve your rating.
If you ever encounter any issues, please report them to us via in-app chat (Profile section -> "?" bubble -> scroll down, click on "chat to us" -> type in "live agent"). Our agents will do their best to help you in the most hassle-free way possible.
In case you cannot get support on the chat for some reason, leave us a private message on Facebook, Twitter or Instagram, or email us at feedback@revolut.com. We'll do our best to help.
The feedback you have shared with us is deeply appreciated, so we can work to improve our services and make sure they are the best available. Here at Revolut, we are always looking to streamline our procedures and processes to improve our users' experience.
Typical corporation BS. It's impossible to contact them. They close your account for no reason. I create websites on Wix and sell them. Stripe literally has a partnership with Wix, so why would I be a restricted business? Customer service is a joke, Live chat doesn't work. You can't call them.
Update - this company is a complete scam. they steal peoples money and wont pay it to their bank accounts and wont give you a reason.
27. september 2022
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Svar fra Stripe
Hey there—we understand that this may not be the resolution you had hoped for, and we assure you that all account reviews are conducted thoroughly and meticulously. Unfortunately, we cannot always provide more information or insight into account closure decisions, but there are several reasons why an account may become unsupportable on Stripe.
So far not great, when you sign up it says they'll contact you. Why do I need to speak to a human? Every other provider allows you to set up your account and verify it without having to speak to anyone. Then when you try call them no one answers and the call drops. Not a great start. Payment providers in SA have a lot of catching up to do to be on par with the global standard
Hi there, we do apologize for the level of service received. Should you require further assistance, kindly reach out to us via DM on any of our social media platforms and we'll be happy to assist.
Straight up scam. Its almost impossible to withdraw your money. When you eventually figure out how to withdraw they charge you $35 dollars. Terrible user interface and no customer support
6. mai 2021
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Svar fra Binance
Hello! We understand that this case is old, though we have just started on Trust Pilot and would like to attend it. First of all, Binance constantly re-reviews different payment options for deposit and withdrawal to find the best solution on the market for our users. Fee is based on the current market situation and is competitive with other actors. Additionally, if you have any questions or would like to request any help, we really do have customer support that would be pleased to help you and would love to take a closer look at your case to see how we can do that. When you first join the chat you would meet with a bot, that is there for a reason and answers basic questions for people who can't find them online. Though if you can't find the answer it doesn't mean that we would ignore you. You have the option to chat with a real agent whenever you like, that please connect with our support team via live chat at binance.com/en/chat Don't forget to click Unsolved and Transfer to the agent after the automatic reply from the chatbot We will assign an agent to assist you as soon as possible, thank you
