USA
Anmeldelse av marriottbonvoy.com
Marriott Bonvoy is the worst point system experience I’ve ever encountered. The quality of their hotels is also declining. Several times I have not received point for my stays, asked for points for horrible hotel experiences and promised them but not received and it is nearly impossible to accumulate a decent number of points anymore. Shame on you Marriott.
Anmeldelse av Yoto
I never received my order despite rescheduling redelivery with USPS. Not sure why the delivery requires a signature?
Svar fra Yoto
Hi Jessica,
Thank you for taking the time to leave us a review.
We’re very sorry to hear that you haven’t received your order despite rescheduling redelivery. We understand how frustrating this must be.
In some cases, deliveries may require a signature to ensure they reach the correct recipient safely, and we realize this can sometimes cause inconvenience.
Your input is really valuable to us, as it helps us better understand the challenges our customers face and improve the overall experience.
In the meantime, the digital versions of all the cards you ordered should already be available in your Yoto Library for immediate use.
Kind regards,
Yoto Customer Happiness Team
Anmeldelse av Encore Resort
The 4 pm check in time was not family friendly. I was given the run Around by many people on the phone regarding checking in and I ended up having to drive around for 3 hours with two miserable children in the car until check in time. What a waste of a day of vacation!
Svar fra Encore Resort
Hello Jessica, sorry to hear your disappointment at check-in. We always send previous communications to our guests with specific check-in instructions and time so that the guests can plan ahead and know what to expect on arrival day. In some cases we can grant early check-in but it depends on housekeeping schedule and house inspection, early check-in has to be requested in advance. We wish you the best in your future trips.
