Some Cons, but some Pros
I am not giving Sun basket five stars because of their problems with their system or software in skipping shipments and preventing unwanted charges. Even though I skipped shipments I still got the box and got charged. I called their customer service and THEY skipped up to 6 weeks for me, but I still got the box and still got charged. However, they were nice enough to give me refunds on all unwanted shipments. Therefore I'm not giving them one star either.
It is easy to reach there customer service. I just Google "Call Sun basket customer service" and the number comes right up. I do have problems that their phone app does not work successfully for skipping shipments. I use an Android phone and Chrome, but it still doesn't permanently skip a shipment.
As far as the food goes, there is some good and some bad. Usually, the fresh parsley or cilantro is wilted and dead by the time I get it, however the other vegetables are fresh. The chicken and fish are good, but stay away from the ground turkey, it looks like pink sludge. It made me vomit on sight the first time I got it. Some of the recipes are extremely tasty and wonderful, but every now and then we hit one where we just have to scrape it off the plate into the trash without eating it. So there are some hits and some misses. Their website does allow you to rate the meals. And so I usually rate them and also describe what I did to improve the meal. They obviously don't know how to make meatballs properly. So, being Italian, I use my own recipe for meatballs. Some of the spice blends are actually too bland, and I have to add my own herbs and spices to ramp it up sufficiently. They tell you to use an awful lot of salt and pepper. I avoid using salt for dietary reasons. Also, I am getting tired of having every recipe pan-fried in oil. I wonder why they can't come up with anything broiled, baked, stewed, or steamed? On the plus side, they are the only meal box service I found that offers organic fruits and vegetables and organic meats and fish. They are the only company that makes vegetarian meals which contain sufficient amounts of protein. I have researched this in-depth, looking at other companies' recipes and found their vegan and vegetarian meals lacking in protein, sometimes completely. So, this is why I give Sun Basket 3 stars. There are some cons but some pros.
11. februar 2019
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