What a horrible experience
What a horrible experience. They shut down my account because my profile wasn't updated and the only way of contact was VIA EMAIL. You'd think, you invest all this money and the least they can do is give you a call. But nada. what a horrible way to treat your clients and their money.
14. juni 2017
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Svar fra ShareBuilder 401k
Hi there,
We're really sorry to hear about your experience. In 2019, ShareBuilder 401(k) became a privately owned company after separating from Capital One. Since then, we’ve made it our mission to deliver not just strong retirement solutions, but also the responsive and reliable service our customers deserve. We appreciate the feedback and hope you’ll give us another look.