Not what you ordered? Tough! Again!
Ordered 2x bunches of cut flowers for Mother's Day. Got an email in the morning of Mother's Day to say they didn't have the ones ordered but were sending potted roses instead. I replied, asking for either different cut flowers or a delayed delivery of the ones chosen. I was told that they couldn't do any alternatives as they were out for delivery, we just had to accept what they had decided to send. Never using this company again!
Svar fra Flying Flowers