david coldwell

Hi David,

Thank you for your kind words. We are delighted to hear that our in resort team made such a positive impression and that their efforts helped enhance your holiday. It is wonderful to know that their dedication reflects the leadership behind the scenes.

We really appreciate you taking the time to share your experience and hope to see you again soon.

We look forward to welcoming you back to our chalets.

Kind regards
Dionne

Good morning,

Thank you for sharing your positive feedback. We’re thrilled to hear that you had such a great experience.

It’s wonderful to know that Eva provided you with a professional and informative service, ensuring all processes were clearly explained. Your kind words have been passed on to her, and we know she’ll appreciate them.

If you have any further questions or need any support, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Thank you for your review.

We’ve looked into your order and can confirm that the address provided at checkout was unfortunately incorrect. As a result, the parcel could not be delivered.

We’ve now processed your refund in full. Please allow a few working days for this to reflect in your account, depending on your payment provider.

Kind Regards,
The Brook Taverner Team

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Thank you for your feedback, David! We're pleased to hear that the service met your expectations and that everything was handled professionally. We appreciate your continued trust and look forward to working with you again!

Kind Regards,
Kate
Ben's Gutters

Thanks for your review.

It's fantastic to read the positive comments you have about using Hargreaves Lansdown. We've invested heavily into our app and website to make them as user friendly as possible, so clients can save and invest with ease.

We do appreciate that our platform charges aren't the cheapest, but we feel they reflect good value for money considering the service and information we provide.

We will of course feed your comments back into the business.

All the best,
Caleb.

Hi David,

Thank you for your Five star review. We really appreciate you taking the time to share your fantastic feedback.

Kind Regards,
FBC

Thank you for your feedback, its lovely to hear that you had an enjoyable holiday in Val d'Isere, our team work hard to ensure that our guests have a great holiday.

Hey David, thank you for reaching out to us and leaving your review!

You are able to pause your services for up to 6 months with SMARTY - just log into your account and then disable Auto-Renew from your Account Settings and your plan will pause at the end of that monthly cycle.

When you're ready to come back to SMARTY, providing it is within that 6 month time frame, you just need to log back into your account and go to www.smarty.co.uk/dashboard/payment, submit a new payment and your services will come back with in 2 hours o the successful payment 😊

I hope this helps, but please feel free to reach out to our webchat team if you need any further assistance!

Pippa
SMARTY Excellence Team