Contacted Mountain Warehouse regarding…
Contacted Mountain Warehouse regarding a delayed refund following a return id made. I provided the tracking reference to show it had reached the retailer and within 5 minutes I was fully refunded!
While it was a shame the refund didn’t appear when it should and I had to get in touch. These things happen sometimes, and I cannot fault the service I’ve received when contacting customer care.
Special mention to Danielle who dealt with my query today. Thank you and please don’t change! Great service!!!
Svar fra Mountain Warehouse