Rachel Matthews

Thank you for your feedback. We’re sorry to hear that you were dissatisfied with the process. However, we would like to clarify that we DO NOT promise a 24-hour turnaround. Due to the nature of our products and regulatory guidance, it is essential that we complete a thorough assessment of each client’s file.

This process can be delayed for several reasons, including complex medical histories, the need for accurate supporting documentation, or additional clinical queries. These steps are vital to ensure the safety and clinical suitability of prescription medications.

We understand the frustration that delays can cause, and we strive to process orders as promptly as possible while maintaining the necessary safeguards. Thank you for your patience and understanding.

Hello there,

Thank you for sharing your positive experience with the Advanta fishing bivvy! It's fantastic to hear that your friend's bivvy has stood the test of time, being up for over 5 years without any issues. We appreciate your feedback and are delighted to know that it has proven to be a worthwhile investment.

If you or your friend have any further questions or if there's anything else we can assist you with, feel free to reach out. We're here to help and provide quality products for your fishing needs.

Thank you for choosing AD, and we look forward to serving you again in the future.

Dear Rachel, Thank you for your review. You are also able to send us your feedback at https://talktous.hoppa.com/en/support/home. Thank you, Hoppa team

Hi Rachel,

Thanks for letting us know your feedback. Delighted you love your new ring :)