Hi Helen,

Thank you for your review.

We’re so pleased to hear you enjoyed the location — it’s something we know makes a big difference to the overall holiday experience.

We’re sorry to hear that the evening meals didn’t meet your expectations. Our chalet teams work hard to provide a high standard of catering, so your feedback is really valuable and will be shared with the team to review and improve.

We do hope to have the opportunity to welcome you back and provide an even better experience next time.

Kind regards

Dionne