Very Welcoming coming into the store , and was assisted with Harry customer service staff. I told him what I was looking for in the store. A backpack , dry bag and waterproof cover for my bag.
He explained excellent what exactly I needed , took the time to explain what I needed to suit my needs for the equipment.

I told him needed a torch but couldn't have a head torch as they give me headaches. He advised the right torch also for my needs!

I couldn't recommend Harry the customer service staff .. he explained everything to me perfectly, took time to explain everything & his knowledge base was 5 star! First time I've had staff take time out to assist a customer with the products I needed and not sell me something I didn't want.

Look forward to going back into the store for the future.

5 star service from Harry. Go Outdoors store Betws Coed Express.