I’m disappointed that I can’t place an order with Cotswold Outdoor because they only offer delivery through Evri. In my experience, Evri consistently performs very poorly. Parcels often sit in their network for weeks without any movement, and deliveries are frequently not even attempted.

Right now I have two separate parcels from another supplier that were both sent via Evri and have already been declared lost. Given that track record, I simply can’t risk ordering anything valuable or time-sensitive if Evri is the only courier option.

If Cotswold Outdoor wants customers to have confidence when ordering online, they should allow customers to choose their delivery courier. Many retailers offer options such as Royal Mail, DPD, or others for exactly this reason.

Until there’s a choice of delivery partner, I unfortunately won’t be placing an order.
1 star.