Hi Ron,

We actually do not charge per session, but rather by week(s) of access to the platform and its entire suite of features. We're sorry for any confusion or frustration that's come from the membership renewal payments, and we should be able to help find a solution through refunds and/or extensions to your membership to allow you to make up for any time lost.

I've sent a separate form (through Trustpilot) where you can provide us your email address so we can reach out to you directly to get this resolved.

UPDATE: I see all charges have been refunded by our team. I hope this helps you feel supported and improves your impression of Regain. Our doors are always open should you look to try online couples therapy in the future!