I ordered 2 Wood Ranger mini chainsaws prior to Christmas. I gave one to my husband & intended to give one to my son-in-law this month, which I will NOT be doing. My husband used the chainsaw in early January (by now, it's already out of the 30 day warranty due to me buying it prior as a gift). My husband used it to trim palm tree boots and it did fine, except the batteries did not last as long as advertised (1 for 30 minutes and the 2nd for 15). After two uses, he fully charged the batteries (12 hrs) and while showing fully charged, the unit would not turn on. I sent a requested video to Wood Ranger, proving my husband knew how to slide in a battery and they said they could only offer me a "courtesy" purchase of ANOTHER chainsaw at 47.99 + $9.99 S&H because it was past the 30 day warranty. Unfortunately, I had since purchased 3 mini blowers, thinking this was a reputable company...so I just ate about $500 total. BUY FROM THIS COMPANY AT YOUR OWN RISK! Their products have no longevity!!!