What made my experience great is my VIP Manager Brian. Brian is always available for his customers and offers a great customer service. He is great at giving free bets as long as you don't take advantage of it. Brian is open to feedback as well. I recently asked him for a betting limit increase on some of the markets. He spoke with his team right away, and increased the limits in half hour. I have been playing at rivalry for two years now and haven't encountered a problem so far. The withdrawals are quick as well, you get your money in your account within 12 hours. I recommend Rivalry Sports to all the bettors out there.