This company is a fraud I purchased…
I had and issue with this company when I had sign up no one told me it wouldn’t fully integrate with my payroll. I spoke with the customer service manager whose name is Gabriel and I help me take care of closing my account. Am not currently with them anymore but I think they are a decent company because they fixed the issue I was having and so if you don’t have any issue with their company integrated in your payroll I would still work with them based off the conflict, resolution skills of their customer service agent
Svar fra ShareBuilder 401k
Hi there, we’re sorry to hear about your experience and understand your frustration. Our team disclosed compatibility details on which ADP offerings we integrate with (and which we don’t) during onboarding with our vendor Ascensus, but we know situations like this can still feel unexpected.
We’re actively reviewing your account to see if the transfer costs can be adjusted given your situation and would like to help. Please contact your plan advisor directly or call us at 1-800-431-7934 so we can work toward a resolution.