I bought the refrigerator from them and the sales person helped but he did not tell me that you need cooper piping for water and did when it was delivered by third party they did not want to do any because it plastic piping. The third party person on the phone was very rude and when I called the sales person he was not nice to me either. When he ask do you have setup bulb and my daughter told him that it is under the sink. I am just an just a buyer if he would ask me clear questions i would have it ready for my delivery. Sales person saying that you have to hire a palmer to insult the piping and just because i am a lady they treated me really bad the sales person and third party delivery person who was on the phone not the drivers they where very nice. I had to call my son who leaves far and ask him the questions. My husband just died and I am trying to cop with Trauma and I was treated really bad.