2 semanas esperando un reembolso y…
2 semanas esperando un reembolso y nadie responde. disputa abierta en paypal y no dicen nada.
edito: hice solicitudes a través de vuestra web, esas solicitudes no pueden marcarse como spam.... porque están echas a través de vuestra web, aun así gracias por el reembolso
Svar fra IconicWP
Hi Marc! I've just checked our support inbox and it looks like your email was marked as spam, which is why our support team were unable to see this.
We would have happily issued the refund for you if the email was not marked as spam.
Please accept our apologies for this. I see that the refund has now been processed via the dispute process.
UPDATE: We have identified that emails from service@paypal.com are being incorrectly flagged as spam in our helpdesk. We've taken steps to prevent this. Thank you for bringing this to our attention, Marc!