BEWARE, DONT USE
BEWARE, DO NOT USE!! I used contra's escrow facility for a job, the contractor did not do the work and offered a refund as he did not complete the work and they are refusing to release the funds back to us as now the contractor is saying they did the work although contra have the messages on their platfrom where he freely admits he did not do the work and that he is happy to refund even asking me how to refund the monies.
Svar fra Contra
Hi Kailah, thanks for sharing your feedback.
Our Support team has been in touch to assist with your active dispute request for this project.
The funds for the project are in escrow, meaning that they are eligible to be distributed to either party. We work with both parties to ensure agreement as part of our commitment to a fair process.
If you have any additional questions or need further assistance, please don’t hesitate to contact us at hello@contra.com