Absolute joke of a company. I have a$9000 GE Monogram refrigerator. They have contracted a local repair service to fix it now 5x, so far no long term fix. They dont answer emails. They dont answer calls. The service company wont speak with you. It take 2-4 weeks for them to come out and diagnose a $10 part, then another 3-6 weeks to install, only to find out they were wrong all along. Makes absolutely no sense.