Hi there, thanks for your feedback. We’re sorry for the confusion. Our service provides digital passport photos that you can print anywhere or use for online applications. We don’t send physical prints by mail.

We understand Walmart offers printed photos, but our goal is to offer a faster and more convenient at-home solution without the need for appointments or travel.

If you were expecting prints and feel our service didn’t meet your needs, please reach out at support@snap2pass.com. We’re happy to help make things right.

The Snap2Pass Team