More info needed
I think this is probably a great service, only they need to have a message on the home page that tells you to wait to see if you get an email before you send your photo off to US immigration. I got an initial downloaded pic that said Fine and good to go. But after I'd submitted t the picture to the DV lottery I looked at my email and found a message to say that the pic wasn't up to scratch and needed to be re-shot. Too late. Bang goes my chance in the US diversity lottery
Svar fra Snap2Pass
Thank you for your feedback, and we're sorry for the inconvenience. We do mention at the checkout page that users should wait for the expert review confirmation via email before submitting their photos, but we understand it may have been missed. We're already working on making this information more prominent to avoid any confusion in the future.
We truly appreciate your suggestion and will use it to improve our service. Please reach out to our support team if you'd like further assistance. We're here to help and committed to our money-back guarantee if needed.
Thank you again for choosing Snap2Pass!