Hi Shirley,

I'm sorry to hear about your experience with the Chinese Visa application. At Snap2Pass, we strive to ensure that all photos meet official requirements, and we stand by our approval process with a money-back guarantee.

If your photo was not accepted by the Chinese Visa application, please reach out to us directly at support@snap2pass.com so we can review the situation and offer a replacement photo free of charge or a refund if applicable. We're here to help and want to ensure you have a positive experience with our service.

Thank you for bringing this to our attention.

Best regards,
Snap2Pass Customer Support