We apologize for the inconvenience you experienced. We're sorry to hear about the issues with your order and the multiple emails you received.

Please be assured that your refund has been processed and should reflect in your account shortly. Additionally, we have forwarded the recommended photos to your email. We are also addressing the communication issues internally to prevent this from happening again.

We value your feedback and are committed to improving our services. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

~Snap2Pass Support Team