One year ago i booked a room in Barcelona for primavera sound. today without any notice booking was canceled unilaterally (the card I used to book was an old one, but payment was due next week at the beginning of my stay). Nobody alerted me of anything, or asked for an alternative guarantee. Thanks to this, I am now without an accomodation in Barcelona, and the hotel "offers" me to re-book the room paying 3 times more for the room. Hotels.com "offers" me to book anything i like. Thank you, this is the worst service I've ever had from a hotel in my life. You have one job to do, bookings. And making sure they are booked and tourists are not left on the streets. One job.