I ended up having to cancel my membership since it wasn’t in my budget constraints to keep subscribing. When I cancelled they said my subscription would conclude at the end of the pay cycle (this was only two days after they charged me for another month), but when I logged on I couldn’t access any of my content. Basically they charged me for a month, untruthfully told me I could still access content til the end of the paid month after canceling, and cut my membership after charging me.