Customer service was excellent. Jamal was very informative on when our reverse tuck end boxes would be processed and shipped. Any time we needed to reach out to him, he responded quickly and answered all of our questions thoroughly.

A downside is that since they are shipped from overseas, the packaging they arrive in is pretty beat up. The once square, corrugated boxes arrived soggy and misshapen. Thankfully this didn’t do too much damage to the tuck boxes inside, though there was some damage. Several of our tuck box flaps were ripped/torn off. We are also going to request that if possible next time when we order from them if they could perhaps bundle our tuck end boxes into smaller bundles (for example, 400 tuck boxes were stuffed into one plastic bundle causing them to shift around in their shipper box. If maybe in a bundle of 100 it would be tighter and cause less shifting?)

Overall, we are pleased with our experience and quick turn around. They have never gotten our order wrong and we are always pleased with the results of the print! Everyone is super friendly and they make sure everything is correct prior to processing the order.