I called into the store 12/02/20 to chose a fridge freezer which we needed urgently, the first one I chose and paid for, only to be told not in stock and could give no delivery date, so I chose another (few hundred dollars more) and was told would be delivered 12/08/20 nothing arrived, so I called the store (which is not a straightforward experience to get thru to someone) and was told sorry we entered 12/11/20 on paper work it will be with you then. 12/11/20 nothing arrives I call office sorry will be with you 12/14/20 nothing arrives, I call the store, told will be with me 12/21/20 you will get a call on 12/20 to confirm (which I did) 12/21/20 nothing arrives, I call the store, asking for a manager on hold for 5+ minutes then phone goes dead. I am not sure what to do now.