WHAT A WASTE OF TIME!
I am losing money because of Sharebuilder. They promised me I would make the deadline for the 2014 IRA account. They made me crazy while opening up an account. It took two months of faxing my license, passport, and social (since it was always unclear???) until my account was approved.Every time you send a fax it takes two days until someone sees it. For some reason they do not accept documents through email. I've spent hours on the phone with them. Now I was told my check was sent back to me a while ago although I never received it! Stay far away from them!!!
Svar fra ShareBuilder 401k
Hi there,
We're really sorry to hear about your experience. In 2019, ShareBuilder 401(k) became a privately owned company after separating from Capital One. Since then, we’ve made it our mission to deliver not just strong retirement solutions, but also the responsive and reliable service our customers deserve. We appreciate the feedback and hope you’ll give us another look.