ZOSI Technology Anmeldelser 527

スケジュールの設定はまともに出来ないしネットワークはぶちぶち切れる。
ルータを交換したりいろいろとテストをしたが改善されず・・・
サポートにファームウェアを送ってもらおうと依頼をしたら、
「壊れる恐れがあるためおすすめしません！」ってどういうこと？
なんのためのファームウェア？
ファームウェアって改善するためのモノじゃなかったっけ？

Ni te contesta el servicio técnico ni te dan una solución y los equipos funcionan fatal todo fallando del primer día

Keine Qualitätskontrolle, kamera läßt sich nicht verbinden, reagiert nicht.

This is a company that refuses to honor there warranty. There customer service is customer abuse and retaliation. They said they would replace my video recorder that failed to work it was sent several months ago and the they wanted me to send back all the cameras also. My roof line is approx 14 ft and I had to have a professional install. They keep answering my questions with more questions with emails sent at 3am no one answers there so called customer service number. I am pretty sure ther cameras are made by Ansjer who also makes cameras for other companies as well. They refuse to replace the video recorder or offer a refund unless I send the cameras back. It has become daunting and maddening trying to understand why i feel tortured dealing with this company. Now they have brought into this game the so called store manager.and now he wants to refund the recorder but wants my banking info I paid with paypal I bought this system right from there web site. One day they say they will send a replacement recorder the next they don't have one. This has been going on for months.

Chinese Scam Slop Company that has a terribly developed product that works 1/10 of the time. Have of normalized features don't work.
Do not buy, NEVER BUY FROM ZOSI, EVER~

Ras le bol de ces devices cloud qui dépendent du bon vouloir d'un serveur sur lequel on a aucun contrôle, ras le bol de cette impossibilité d'interopérabilité avec le monde extérieur (home assistant ...). Ce week-end, je change toutes mes caméras.

System worked for 11 months than failed, returned with a label sent by them, they then said they didn't receive the system, I proved it was delivered by sending them the tracking details from Royal mail showing the posting and the receipt, more back peddling by Zosi then stopped responding to my emails, avoid this company at all costs, it will end badly

If I can give a zero, I will. I bought security cameras so that when I need it, I can go to the app and be able to see what is going in on in my house. I've had these 4 cameras for about 4 years now. They never work consistently. Most of the time, they are off line. Just have not had the time to replace them. Customer service is almost non existent.

Our Zosi DVR's will not go to 2026. Planned obsolescence. We were told by "Zosi support", too old, too bad.

Zosi security camera is worthless. Installed 8 camera system and within year, 4 cameras not functioning. No customer support phone number can be found anywhere online. Sent email for help but no response. Don't waste money on this cheap quality made in China crap.

Useless customer service and trash product.

Their user manual provided does not describe how to use the system. I emailed customer service and thye refuse to answer my basic questions I list here:
I am trying to figure out my system and need help.

The image on my monitor shakes and s very hard to look at even to try to fix it. Seems like your system runs on different HZ or something. How do I fix it?
I try to adjust the zoom and focus point of the cameras and it adjusts but I am unable to escape with out your system returning to the original camera position.
How do I view what has been recorded.
how do I set the system to record only when there is movement. This is why I bought this system.

After I sent my purchase info, model number and a picture of it, all of which they insisted on, Their customer service person's answered one question of 4 incorrectly. They say that the system does not zoom when it clearly does.

1st time user of this company.
I had placed my order yesterday and instead of delivering my order next day got a notification that my order has been cancelled.
Extremely disappointed, very poor customer service as nobody there to answer the call.

Non acquistate il kit telecamere, qualità scarsissima e telecamere che non funzionano

Terrible customer service. My NvR has no power going to it. They have been requesting me to test different solutions for a month. They will not repair or replace my deffective NvR that is only 6 months old. Not a quality product.

Cameras aren't what they say, face detail isn't clear, sometimes doesn't switch from daylight to darkness , camera looses half it's picture, they pulse when it becoming daylight, or just stop working. Not at all impressed with zosi.

I had 4 zosi cameras in a pack. On had a bad cable. I requested a new cable. I was asked to send pics. I sent pics of broken cable. I was asked for more picks. I sent pics of dvr, cameras, cables, labels on all equipment and pictures of the box they came in. I kept getting the same requests. The only thing I could not send was the purchase order number because our home office ordered and I did not have access. But Zosi kept sending duplicate requests. Until they started sending duplicate requests from Lynne for a review. I put it off, even telling Lynne they did not want me to send a review without resolving my issue. I finally decided I was not going to get anywhere with them so, here is my review. Don't expect satisfactory results with an issue. If thus review makes a difference, I will post a positive review.

Basura china ...valen mas los tacos y los tornillos que se usan para fijar la cámara que la cámara en si. El programa es una porquería, si tienes problemas no intentes ponerte en contacto con el "bot"... mírate la bragueta y seguramente la inspiración sea mejor que lo que te diga el contacto....Si quieres tirar el dinero coge a unos colegas y vete de fiesta...A esta gentuza ni un duro...Aviso a navegantes...

1 enregistreur NVR, 5 cam poe et 1 dôme poe;
Voulant faire la mise a jour des cam et obligé de le faire par l'enregistreur, comme détaillé pas Zosi j'ai téléchargé les versions de mes cam et mis sur le NVR via clé usb, fait l' update avec succès, et là, plus de vidéo, plus de réponse de mes cam :(
Après 2 semaines avec le support Zosi je jette l’éponge et change de marque (a éviter)!

I bought a relatively expensive ZOSI 8MP 4K PTZ Wireless Outdoor Camera. After a few months screws on top of the camera started rusting badly. Clearly they are not stainless steel. When I enquired I got this response from the company - "If it often rains in your hometown, we suggest that you take waterproof measures on your camera. For instance, you can wrap some parts of the camera with tape"!

I ended up replacing the cheap steel screws used in manufacture with number 4 x half inch (2.9 x 13mm) stainless ones myself to prevent rusting.