Ziffit Anmeldelser 

I will save you time reading the hundreds of negative reviews by summarising:

Ziffit are scammers, they will agree a trade but when you send in your items, they will initially claim the most expensive ones are 'missing'.

Complain and they will find some of them, the others they will say do not meet their criteria and have been 'recycled' as per T's and C's. Being recycled they now cannot conveniently photograph the item to provide proof and they don't even give a reason. Having not paid for the items they are still your property, so this is unreasonable.

I wish I came here first, I would never have dealt with them, they were already paying so little for my Blu Rays. What I will do and I beg that all of you do, is report this business to trading standards, so please do it, it's very easy and takes 5 minutes we have to stop Ziffit thinking they can thieve and scam people unattested.

The inpost locker system works well. Tracked the whole way. Then it stalled. They say it takes 3 days to process but its been with them 11 days and still says processing on the app.
Not only are they slowing down with processing and payments. But they decline good items. The book I sent I bought stored away I a bookcase and never read. Checked before sending to them and was somehow declined for water damage. I don't know how much they pay in comparison to other buisness for items but it'll be so minimal it's not worth it for the hassle of using them again.
Literally giving them 2 instead of 1 star for them using inpost

Thieves. They arrange collection then claim they did not receive the items and don't pay the money.

This is so bad, they rejected half my items! They were all in playable condition. It’s a scam!
Won’t be sending anything to them again. Very disappointed

Disgusting, disgraceful and dishonest company who have taken my goods and failed to pay me. This is theft.
Multiple emails back and forth - they called me a liar and said they had paid my PayPal account - when I questioned them on which PayPal account they had for me it was a different persons account and not mine and when I proved this to them from a previous trade I had made with them they got more angry with me. So don’t use this company they lie, they are dishonest and they are thieves. I have now emailed the CEO and waiting a response for him. If I have no luck I have lost £50 plus.
Shameful company with no morales

Disgusting company, they state some of the items including the most expensive item sent is in poor condition and refuse to pay out for it. I checked all the DVDs before sending and all were in brilliant condition. I wish I'd read other reviews before using as this seems to be a reoccurring theme.

Ziffits app is better than the competitors and they offer better prices if not taking quite as many books. Unfortunately they do not have couriers covering my area they book in collection but the courier states they don't collect in my area so they book the same courier, repeat the loop.
So its back to webuybooks app is rubbish, pay less but do collect and have drop points.

Submitted my first trade with Ziffit. Wish I had read the reviews before. As has been stated by other Ziffit users there is a pattern of claiming that the most expensive items are not in the box. This amounts to theft on the part of Ziffit when users know that they were included. This happened to me. On the surface they seem to offer more competitive prices than Music Magpie but in reality MM are a better, more honest, more efficient organisation and on balance you will probably end up with more money in your account with them. Do yourself a favour and avoid Ziffit.

I am extremely disappointed.
I sent 35 books to ziffit; and conveniently the 2 most expensive; which they claim were damaged or incomplete; were not paid out on. This in itself was valued at £9.
They also trade under another name, so please be sure to check for their payment, as you could miss it if you're looking for the name Ziffit.

DO NOT USE.

Having only checked their rating seeing such a low payment (I had expected a lot more), and seeing that they have such a low score, I wish I'd donated the books to charity.

I am going to report them to trading standards, as should you; because enough people here think they are not good. They need to improve or be removed. And they need give us all our back pay.

Zififf took three of my items and didn’t pay me despite them being in excellent condition with nothing missing. I’d have much rather have given them to charity then let this company profit on by taking items for free and refusing to explain what supped to be wrong with them.

From the other reviews, I see that I'm not alone in Ziffit claiming books were missing. I just sent 77 items in 2 boxes but Ziffit claims 29 not received. Each box was clearly marked with the trade number and "Box 1 of 2" and "Box 2 of 2"
I am waiting to hear back from Customer Service.

I wish I had seen all the bad reviews before sending off my books.

I just received an email telling me that 2x items in my trade were "not received".

This is categorically NOT true - I scanned the items as I packed the box and I know for a fact that ALL the items were included.

Conveniently the most expensive book in the trade has been marked by them as "not received". Very suspect.

Read the other reviews here and under ziffit.co.uk, it seems to be a common theme. Potentially needs investigation by Trading Standards.

Either I should be paid for the books I sent, or Ziffit should make a claim against their carrier for loss in transit.

It is unacceptable to simply mark the items as "not received" and then wash their hands.

I have complained using their website and await their response.

I will update this review if I get a positive response from Ziffit, otherwise my next step will be to report them to ActionFraud / Trading Standards.

** UPDATE #1 - Initial response is "All items will be marked as ‘not received’ unless they have been processed by our team." and no offer to make a claim with their carrier. I will keep pursuing.

** UPDATE #2 - I asked them to check the weight with the carrier which would prove the items were in the shipment (one of the books was very heavy, easy for me to prove they received it). They have emailed to say they will now pay the amount agreed for the items which they (incorrectly) said they didn't receive.

Apparently they will also "continue to investigate this to prevent it from happening again".

Not sure I would risk this again, it never occurred to me that a buyer would just claim not to have received the books I sent(!).

They take virtually no books. Complete waste of time.

I sent a box of works valued at around £35 to Ziffit in early September. I then heard nothing for almost 2 weeks. Ziffit told me the books had never arrived but promised to pay me.

As of 25th October I’ve had no payment. Ziffit insists the money was paid to me on 26th September; however, they’ve ignored 6 emails from me over this period asking for more details of the payment so I can trace it with my bank - reference number, amount paid, time of day paid.

Do not send your books to these people. They are incompetent and dishonest.

I am incredibly disappointed. I sent a well packed box of educational books and flash cards. They were in perfect condition. I received an email saying that 7 of the items were not received and another (which was a pack of flashcards) had a 'damaged spine'. It was also in perfect condition. I have contacted customer services and am waiting for a resolution.

This site is not to be trusted at all. Just look at the reviews i wish i had before i was scammed by them. DO NOT USE AT ALL. As you will be sorely disappointed. With their lack of service this company should be on Gov.uk list if scammed companies not to be used. You be better off just donating them to a charity like Oxfam or any charity shop in the high street.

This was the 3rd time i had used this service and it will be the last. I submitted 10CD'S in good condition they all played because i recorded them prior to sending them off. Then i received a message regarding my ordered stating they had been rejected due to being damaged this is untrue. They were not and they were all in the original cases. I have contacted their customer service department and hopefully i will receive the money they stated on their trade ID they agreed to. So i will await their findings and my money.

No problems. Took all my books and accepted them very quickly. More quickly than the ones I sent to Webuybooks. I'm not sure why there's so many negative reviews - check out the official ziffit profile on Trust Pilot instead of this one, I think.

I'm not giving just one star because I've used Ziffit several times in the past and been reasonably happy with the experience. OK, the prices they offer aren't generous, but they do accept quite a lot of stuff. This time I sent in 11 books and one DVD box set containing four discs. All the books were accepted, but the DVD set was rejected with the comment "Disc damaged". Now this surprises me. I bought the set brand new from Amazon just two months ago. We watched the series just once, but decided we didn't want to see it again. The discs all played perfectly and were put back in the box immediately after using them, so I cannot understand how they could possibly have become damaged. If Ziffit don't want them, I'll quite happily take them back (and I can check out this damage for myself).

I really wouldn't waste your time on this. I spent ages scanning and packing up books and when it came to completing the trade it tells me "Oops something went wrong". This happened months ago and I abandoned it. Deleting the app and taking them to charity instead. I can't even delete my account because the same "oops something went wrong" comes up.

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