Zenpuff Anmeldelser 

18
•
TrustScore 3 av 5

3,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon


Kontaktopplysninger

3,1

Middels

TrustScore 3 av 5

18 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,1

Alle anmeldelser

(18)

18 anmeldelser i de siste 12 månedene

Skriv en anmeldelse

Vi sjekker anmeldelser

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I was gifted a ZenPuff

I was gifted a ZenPuff, I Love this tech. The smoke is so flavorful. The buzz is even stronger. I recommend these completely functional little ZenPuff water pipes to anyone and everyone ✌️🌬💨💨

26. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Drop shipped from China so it takes…

Drop shipped from China so it takes about 2 weeks for delivery. Product itself is engineered terribly, seals started coming out the third time I cleaned it and the holes inside are so small you can't even get a decent hit without sucking so hard you feel like your lungs are collapsing. Garbage.

25. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Crappy Pipe Horrible Free Maintenance Scam

It’s a crappy top heavy tippy pipe that doesn’t hit well, leaks water everywhere, and sells a FREE maintenance plan that costs $165.00 the first year and $180 every year after. This business isn’t about selling crappy pipes, it’s about ripping you off in perpetuity with what was advertised as a free maintenance plan.

1. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Puffaliscious!

First off, the pricing was so convincing, it prompted me to try it out. Gosh, I was sold. I've tried many types of products but this was the chosen one. The material, durability and feel of it, it's my favorite out of all. In closing, I highly recommend this product, it stands out for itself. Shipping was a breeze, check them out!!!

26. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Awesome product

Awesome product well delivery was happening. One of my stems got broken. They replaced it straight away. Highly recommend this company. Beautiful product. Very smooth. Easy to clean hundred percent recommend them.

4. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ended up with a subscription I didn't…

Ended up with a subscription I didn't ask for. Product was, average but being tricked into ongoing payment is despicable.

8. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Zenpuff

Svar fra Zenpuff

Hi Duncan,

I completely understand your frustration, and I’m sorry for the experience. We certainly don’t want you to feel that you were tricked into subscribing or charged for something you didn’t intend to purchase.

During checkout, there is an option to untick the membership subscription checkbox if you prefer to make a one-time purchase. That said, we understand how easy it can be to overlook this, and we appreciate you bringing your concern to our attention.

As requested, we’ve also cancelled your membership, so you will not receive any further subscription charges.

We sincerely apologize for the frustration this has caused. It was never our intention to mislead or trick customers into subscribing, and we appreciate your feedback.

- Zenpuff Customer Support Team

Vurdert til 1 av 5 stjerner

1 month and still hasn't arrived

1 month and still hasn't arrived, excuse after excuse.

25. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Zenpuff

Svar fra Zenpuff

Hi Debra,

We’re truly sorry for the long wait and understand how frustrating it must be after a month of delays and updates.

It appears that your original package was unfortunately lost while in transit. We’ve immediately arranged a replacement shipment, which should arrive within 2–3 days.

We sincerely apologize for the inconvenience and for the experience you’ve had. We appreciate your patience and hope the replacement arrives promptly.

— ZenPuff Team

Vurdert til 1 av 5 stjerner

It's Cheap Chinese knockoffs

It's Cheap Chinese knockoffs. not worth the price. tracking shows the package shipping from China and it takes a couple weeks (if you get it at all). buyer Beware...

17. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Zenpuff

Svar fra Zenpuff

Hi Richard,

We’re sorry to hear that you’re disappointed with your experience. We understand your frustration, and we’d like to look into this properly.

We also want to make sure the purchase was made through our official ZenPuff store, as there are unfortunately other stores pretending to be us and scamming customers.

Could you please provide your order number or the email address used to place the order? This will allow us to verify the purchase and investigate what happened.

We appreciate you bringing this to our attention and hope we can clarify the situation for you.

— ZenPuff Team

Vurdert til 1 av 5 stjerner

Don’t sign up for Elite Care Stay away!

I was signed up for “elite care” when buying a product only to find a recurring charge of $15.00 USD on my bank statement. There is seemingly no way to cancel.

11. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Zenpuff

Svar fra Zenpuff

Hi Drew,

We’re very sorry for the frustration and completely understand why seeing an unexpected recurring charge would be upsetting. This is not how we want our customers to feel about the ZenPuff Elite Care membership.

We’ve already cancelled your Elite Care membership, so you will not be charged for the membership going forward.

Elite Care is designed to provide added value through benefits such as monthly store credit, priority shipping, early access to new products, and lifetime quality and part-replacement coverage. However, we understand that the membership may not be right for everyone, and we’re sorry that your experience left you feeling this way.

Thank you for bringing this to our attention.

— ZenPuff Team

Vurdert til 5 av 5 stjerner

Gave a zen puff to my pal John

Gave a zen puff to my pal John, much bigger success than expected.he is in a wheelchair with prog MS, his legs gave way 3 years ago and now his hands are going. He can’t easily consume his prescription meds as the medical vapes are too hard for his hands, and loading is just difficult, but problems solved, as an engineer he thinks zen puff is brilliant. He can load, hold, use and clean his Zenpuff. He thinks engineers built it.

13. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Zenpuff

Svar fra Zenpuff

Thank you so much for sharing John’s story with us. We’re truly touched to hear that ZenPuff has made things easier for him and that he finds it simple to load, hold, use, and clean.

It’s especially wonderful to hear that, as an engineer, he appreciates the thought and design that went into the ZenPuff. We’re grateful that you chose to give one to your friend and took the time to share his experience.

Wishing John all the very best, and thank you again for your kind words and support! ❤️

— ZenPuff Team

Vurdert til 5 av 5 stjerner

Not my first Zen Puff purchase

Not my first Zen Puff purchase, so I knew what I was getting. New bubblers are just as good as my first one. 👍👍 two thumbs up.

I don't remember the exact date, but the purchase was in late July 2026 and delivered in early August 2026.

26. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Zenpuff

Svar fra Zenpuff

Thank you so much for your continued support! We’re thrilled to hear that your new bubblers are just as good as your first one. It means a lot to know you’ve come back to ZenPuff and continue to enjoy our products. 👍👍

We truly appreciate your trust in us and hope you enjoy your new bubblers for a long time to come!

— ZenPuff Team

Vurdert til 1 av 5 stjerner

Do not order--you might not ever get it!

This product comes directly from China. My order was sent to an address over 5 miles from my house, and I have been playing "email tag" with what is most likely an AI-Bot at this point. I really don't think I will ever receive the replacement I was told was coming and will probably just lose my roughly $60. It has been over 5 weeks since my order was placed and paid. The delivery company even tool a picture of the package at the WRONG HOUSE. I have asked for a refund, so we will see how this company lives up to their "satisfaction guaranteed" from their website. Do not order this product.

17. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

It took over 3 weeks to get my order…

It took over 3 weeks to get my order and then a month after I received it I started getting billed $14.00 twice and have no clue why. Sent an email, no response and got billed again. WTF

13. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I received a knock off that failed…

I received a knock off that failed after the first use. The company logo is not stamped anywhere on the box or product. The first session worked fine. I took it apart later, cleaned it with mild soap and water and put it back together. It no longer works at all. I do not reccomend this product at all

9. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This firm does not respond to any…

This firm does not respond to any inquiries about their product.I have tried 4 different times different days .

ONLY TO PUT OFF THAT THIS SITE IS A SCAM

22. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Zenpuff

Svar fra Zenpuff

Hi Paul,

We’re sorry to hear that you’re disappointed with your experience. We understand your frustration, and we’d like to look into this properly.

We also want to make sure the purchase was made through our official ZenPuff store, as there are unfortunately other stores pretending to be us and scamming customers.

Could you please provide your order number or the email address used to place the order? This will allow us to verify the purchase and investigate what happened.

We appreciate you bringing this to our attention and hope we can clarify the situation for you.

— ZenPuff Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv