La experiencia con esta empresa en mi opinión es la mejor con la que haya tenido cualquier problema y q me han dado la solución al momento, sigo con mi dispositivo usándolo tres veces al día y a poco... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ich habe mit dem Zenowell Vagusnerv-Stimulationsgerät echt gute Erfahrungen gemacht. Fühlt sich insgesamt entspannend an und tut mir einfach gut im Alltag. Was ich aber besonders hervorheben wi... Vis mer
Selskapet har svart
Rückgabe wird verzögert. Mir hilft das Gerät leider nicht (was schade ist)und ich versuche seit 14 Tagen eine Retourenadresse zu erhalten. Werde immer wieder aufgefordert, es nochmals mit dem Gerät zu... Vis mer
Selskapet har svart
Meine Tochter benutzt das Gerät seit einem halben Jahr und ist absolut zufrieden. Meine Tochter ist am Me/CFS erkrankt und die Vagus nerv Stimulation mit Zenowell ist eine große Unterstützung und... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Mekanisk entreprenør
- Helsekonsulent
- Leverandør av medisinsk utstyr
- Departement for vitenskap og teknologi
Skrevet av virksomheten
We’re revolutionizing wearable neurotechnology, igniting your body’s innate self-healing power. By harnessing cutting-edge vagus nerve modulation, we empower you to achieve peak health, emotional harmony, and mental resilience.
Kontaktopplysninger
Stahnsdorfer Str. 84, 14482 , Potsdam, Tyskland
- +4933176993050
- support@zenowell.ai
- zenowell.ai
4,4
Enestående
39 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fidelidad
La experiencia con esta empresa en mi opinión es la mejor con la que haya tenido cualquier problema y q me han dado la solución al momento, sigo con mi dispositivo usándolo tres veces al día y a poco voy mejorando notablemente, he recibido un regalo hace poco para q vaya apuntando el uso y las sesiones, y un bote de gel para ponerme el dispositivo y seguir el tratamiento!! Siempre me sorprende esta empresa!! La verdad q en España no hay o por lo menos yo no he dado con ninguna q me hayan solucionado los problemas de algo q haya comprado al momento!! Muy agradecida como siempre espero seguir así de satisfecha!! Gracias
16. april 2026
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Toller Kundenservice
Ich habe mit dem Zenowell Vagusnerv-Stimulationsgerät echt gute Erfahrungen gemacht. Fühlt sich insgesamt entspannend an und tut mir einfach gut im Alltag.
Was ich aber besonders hervorheben will, ist der Kundenservice. Ich hatte ein Problem mit dem Ohrteil und hab einfach über WhatsApp geschrieben. Antwort kam super schnell und total unkompliziert.
Ohne Diskussion wurde direkt ein neues Ohrteil losgeschickt, ein paar Tage später war es schon da. So einen Service erlebt man echt selten.
Für mich auf jeden Fall eine klare Empfehlung.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra ZenoWell
Guten Tag,
vielen Dank, dass Sie Ihre persönlichen Erfahrungen mit uns teilen! Es berührt uns zutiefst, dass unser Gerät Sie im Alltag begleitet und Ihnen echte Entspannung und Wohlbefinden schenkt 💛
Wir freuen uns sehr, dass unser Support-Team Ihr Anliegen mit dem Ohrteil schnell und unkompliziert lösen konnte. Ihnen stets unkompliziert und herzlich weiterzuhelfen – das ist seit jeher unser Herzstück bei der Betreuung jeder einzelnen Nutzerin und jedes Nutzers.
Es erfüllt uns mit großer Freude, Sie auf diese Weise begleiten zu dürfen und Ihren Alltag etwas leichter und angenehmer zu gestalten. Sollten Sie künftig weitere Wünsche oder Fragen haben, zögern Sie bitte nicht, uns jederzeit zu kontaktieren – wir sind immer für Sie da.
Mit freundlichen Grüßen,
ZenoWell
Watch out with this device
Watch out with this device. After some weeks the earplug is malfunction due to normal usage, but can get replaced by a new one for around 95euro, great! If you are willing to pay 95euro for a simple earplug (more simple than an audio one), every couple of weeks, you can give it a try.
8. mars 2026
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Svar fra ZenoWell
Hi Maxim,
We truly hear your thoughts, and we completely understand how frustrating it is to run into unexpected issues after just a few weeks of use.
Every user has different daily usage habits, so there can be occasional individual differences in the wear and tear of the earpiece. Cases like what you described are really uncommon, and we're genuinely sorry for the hassle this has caused you.
We’ve already sent a personalized support solution tailored just for you via email. Whenever you have a moment, kindly check your inbox to take a look.
Your experience matters deeply to us, and we hope to work alongside you gently to find a satisfying resolution.
Warmly,
ZenoWell Team
Its a great product but the crux is…
Its a great product but the crux is finding a good fit, definitely experiment and take your time to find the right poistion. Other than that it does what is supposed to and I gets me so relaxed before bed
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra ZenoWell
Thank you so much for trusting us enough to share your honest journey with us.
It’s completely normal to need a little time to find the perfect fit at first—especially when you’re new to ear stimulation, what you’ve described can happen. That said, we’re truly sorry this created any extra hassle for you.
The good news is that usually, just a few simple, gentle adjustments are all it takes to settle into a comfortable, consistent spot. If you’d like a little extra guidance, our support team at support@zenowell.ai is ready to walk through easy, personalized steps with you—no rush, no frustration, just care.
We’re so happy our device has found a place in your evenings, and we look forward to helping it feel effortless and reliable for you soon. You’re not alone in this, and we’re right here, ready to help every step of the way 💛
Warmly,
ZenoWell Team
I purchased a Zenowell Luna about 2…
I purchased a Zenowell Luna about 2 months ago. I was looking for a Vagus Nerve stimulator that was reasonable in price, but still affective. I researched many brands and read many reviews before settling on the Zenowell products. I am happy to say that it was worth it. It's a great device and the company has excellent customer service. I use the device to help with anxiety/anxiousness and it has really been affective for me. I will continue to use it and keep up with the company for future products they come up with.
1. mars 2026
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Svar fra ZenoWell
Thank you so much for taking the time to share your journey with us 💛
It means the world to see how thoughtfully you cared for yourself—researching, comparing, and choosing what felt right for you. Trust like yours, after such careful consideration, is something we never take for granted.
We’re deeply grateful Luna could be there for you during moments of anxiety, and that our team could stand beside you with care you can rely on. At our core, we’re here to create gentle, effective, everyday companions for anyone seeking calm and balance—your story is exactly why we do this work.
It’s an honor to walk this path with you, and we look forward to continuing to support your well-being ahead.
Whenever you’d like to share more, or need a little help along the way, we’re always here, ready to listen.
Warmly,
ZenoWell Team
Great product, even better customer service
I got a ZenoWell Luna as part of ongoing efforts to regulate my nervous system and live a happier, more balanced life, free of ongoing symptoms such as chronic tension headaches, gut issues and anxiety. I find the device works well, particularly in managing acute flares - the Relax and Relief modes especially seem very efficient. I often use Meditation mode while meditating as well, which I find helps keep me in the zone really well. The earpieces can take a little trial and error to work out, and I found that the earpiece works best for me without the silicone cover attached.
The battery life is really great - even with daily use it can go weeks without needing to be recharged. It feels like a premium, well-designed product.
Where this company really excels is the customer service. When my earpiece broke, they replied straight away on WhatsApp and arranged for a replacement earpiece to be sent free of charge, no questions asked.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra ZenoWell
Thank you so much for sharing this incredibly kind, thoughtful, and honest review with us!
It means so much to know that Luna is supporting you on your journey toward balance, calm, and greater ease in daily life. Hearing that it helps you through challenging moments, and that we could quickly support you with the earpiece issue without adding stress, really reminds us why we put so much care into everything we create.
We love that you’ve found the setup that works best for you, and we’re delighted the battery life and design fit smoothly into your routine. Our goal is always to make something thoughtful, reliable, and truly built for real life.
We’re honored to be part of your path to feeling more like yourself. We’ll keep doing everything we can to be right there with you every step of the way.
Warmly,
ZenoWell Team
Zenowell Luna - great product
I purchased the Zenowell Luna about a month or so ago.
The product is well packaged and shipped promptly.
I was expecting a hard shell case, however it comes with a carry bag now (having spoken to the Zenowell Customer support team, they changed this as most users preferred a smaller carry bag so that it could fit into handbags etc.)
I had been experiencing tension in my neck and shoulders, along with tension headaches.
Whilst I am having physio and accupuncture for this, I have been using the Luna too and things are improving.
Initially I saw some improvement on my HRV, however this is fluctuating a bit now, so I will continue using the device and see what happens.
In the first 2 weeks, I had an issue with the ear piece not transmitting a signal or a degraded signal.
Following troubleshooting guidelines from Zenowell Customer service, they agreed to send me a new ear piece after I carried out their instructions to check functionality.
They were fast and responsive to get the situation resolved, although I am still waiting on the new earpiece.
I will keep using the device and see if things improve further.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra ZenoWell
Thank you so much for taking the time to share such a thoughtful, honest update with us 💛
We truly admire how carefully you listen to your body and integrate Luna into your broader wellness routine. Your focus and willingness to adjust are exactly what make real, lasting progress possible—and that’s what we design our products to support.
It’s wonderful to hear that Luna has become a gentle, reliable companion alongside your other care, and that you’ve noticed improvements in your tension and overall well‑being. This is exactly what we hope for: to bring a reliable companion into real life and meet you where you are. We’re honored to be part of your wellness routine.
We also want to thank you for your patience while we resolved the earpiece issue. While such issues are rare, your experience and feedback matter deeply to us. We’re committed to making things right so you can use your device without interruption. We’re really looking forward to hearing how it goes once your new earpiece arrives.
We’ll be right here with you, cheering on every small step forward.
Warmly,
ZenoWell Team
Zenowell Luna
I purchased the Zenowell Luna about a mo th or so ago. Beautifully packaged product, shipped promptly. I've tried to use it for 20 mins each morning, and it has become a staple of my bedtime routine for 20 mins at night. I have had a permanent knot between my shoulder blades with differing levels of pain/intensity for the last 6 years and it disappeared within a week or 2 of using it. Not only that, when I had an issue with the ear piece, customer service shipped me a new one straight away, along with helpful information by contacting them on what's app. They were fast and responsive to get the situation resolved. So far. So good. Would recommend :)
10. mars 2026
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Svar fra ZenoWell
Thank you so much for sharing this beautiful and heartfelt experience with us 💛
We are truly honored that our device has become a gentle and meaningful part of your daily life, and that it has brought you relief from years of discomfort. This is exactly why we do what we do: to create something you can rely on each day, helping you reconnect with your body’s own strength and live a more comfortable life.
We apologize for the small issue with the earpiece, and we’re glad our team was able to resolve it quickly for you.
We are deeply grateful to know you would recommend us. Your trust means everything to us. We will keep working hard to serve you as we always have.
Warm regards,
ZenoWell Team
Rückgabe wird verzögert, keine Retourenadresse zu bekommen
Rückgabe wird verzögert. Mir hilft das Gerät leider nicht (was schade ist)und ich versuche seit 14 Tagen eine Retourenadresse zu erhalten. Werde immer wieder aufgefordert, es nochmals mit dem Gerät zu versuchen. Frage mich, ob man mich bis zum Verstreichen der 30-Tage-Frist hinhalten will? Sehr ärgerlich.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra ZenoWell
Sehr geehrter Kunde,
es tut uns aufrichtig leid, dass Sie eine schlechte Erfahrung gemacht haben und wir Ihnen Unannehmlichkeiten, Wartezeiten und Sorgen bereitet haben. Das tut uns wirklich leid.
Wir möchten Ihnen ganz klar zusichern: Unsere 30-tägige Geld-zurück-Garantie ist echt, gültig und verbindlich. Wir halten dieses Versprechen ein und werden Ihre Rechte zu jeder Zeit schützen – bitte vertrauen Sie darauf.
Jedes menschliche Nervensystem ist einzigartig, daher kann die Wirkungsdauer von Person zu Person unterschiedlich sein. Viele unserer Nutzer haben bereits berichtet, dass sie bei regelmäßiger Anwendung langfristig Vorteile spüren. Wir wünschen uns sehr, dass auch Sie davon profitieren können.
Wir verstehen Ihre aktuelle Gefühlslage voll und ganz. Bitte kontaktieren Sie unser Support-Team per E-Mail oder WhatsApp. Wir nehmen Ihr Anliegen sehr ernst und werden alles tun, um es für Sie ordnungsgemäß zu lösen.
Mit freundlichen Grüßen,
Ihr ZenoWell-Team
Muy contento con el servicio al cliente y el producto
Muy contento con el servicio al cliente que es excelente,te contestan de manera rápida y te solucionan cualquier problema que tengas,el producto adquirido es un zenowell luna, es una maravilla,utilizado para calmar un acufeno pursatil,además se a utilizado para eliminar unas migrañas, principalmente se adquirido para calmar un acufeno pursatil y realiza su función de manera correcta quien este sufriendo de esta dolencia lo recomiendo que lo utilize no la elimina pero si la calma,por calidad y precio es muy buena opción lo recomiendo sin dudarlo.
9. mars 2026
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Svar fra ZenoWell
¡Hola! 💛
Muchas gracias por compartir tu experiencia con tanta sinceridad. Nos llena de alegría saber que tanto el servicio como tu Zenowell Luna han sido un apoyo real para ti en tu día a día.
Sabemos lo difícil que puede ser convivir con esas molestias, y para nosotros es muy importante que nuestro producto te acompañe, te calme y te dé un poco de tranquilidad. Eso es lo que realmente nos motiva a seguir cuidando cada detalle.
Te agradecemos enormemente que lo recomiendes con tanta confianza. Estamos contigo en este camino, y siempre serás bienvenido a contarnos cómo sigues.
Un abrazo muy cálido,
El equipo de Zenowell
I tested them all
I tested them all, this is the best one. (the brand that starts with nuro is the worst by far)
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra ZenoWell
Thank you for being so honest and for trusting us enough to compare and really test what’s out there.
It means so much that you took the time to find what actually works for you—and that you landed on ours.We build our products exactly to be reliable, thoughtful, and truly supportive for people who need real relief.
Knowing we’re the one that stood out to you? That’s why we do this.
Warmly,
ZenoWell Team
Experience Luna with chronic pain, migraines and fibromyalgia
After years of migraines and chronic pain and already trying many many things I stumbled across the idea of electric stimulation devices for the Nervus Vagus,
This after I tried Daith piercings and had them removed because they kept getting irritated and infected even after 1.5-2 years.
Knowing the Daith piercings helped a lot with the migraines and getting them back immensely after removing the piercings, the idea of electric stimulation besides the manual stimulations seemed like a good idea so after searching the web, I ordered the Luna device.
First I started with trying all the modes out and following the instructions of doing the relief and medit mode for the pains I'm having.
These at first didn't seem to help and I felt like things were actually getting worse, after a while of continuing the process I decided to mail support and explain that it didn't seem to be working and maybe I was using the machine wrong, if not than maybe I could get a refund (even though I was already passed the "trying/return" period).
Quickly I got a response of support and soon we came to the conclusion I was indeed using the machine slightly wrong (especially in my personal situation)
As I am highly sensitive and started using it in a period of a fibromyalgia flare up I got the advice to slowly start building up usage and at start keep it only at the relax mode as this is the least intense setting.
If things would still not improve they offered me to still send it back and get a refund (which would be way past the "allowed" return policy)
This alone told me they are really behind their product and I decided to keep using it as newly advised.
Few months later and here I am writing this review.
My migraines seem to have lowered in frequency (according to my medication taking longer before I need to order new) and I've also been free of pain medication for almost 2 weeks now. (Not saying my pains are gone, by far they are not, but being able to not need to dampen the pains is a huge win and major progress in my opinion)
I'm still building up the usage and am also not yet using it consistently though I am trying to build that up. (Maybe that will become easier with an app that can remind you and keep track of things in the future)
All by all, always trying to find ways to make my pains less, this machine really seems to be helping as an addition to the things I've already been doing.
Battery goes a long way and you can do multiple sessions before you have to recharge it which is great.
I notice it is best to sit down and take the whole 20 minutes whilst also "meditating" or just sitting relaxed or laying down but if one does not have time to sit down or/and is busy, you can just put the device in your pocket and wear it whilst doing your thing.
For me usually after about 10 minutes (halfway the session) it becomes a little intense and I turn down the machine by 1 or 2 levels which I start somewhere between 10 and 12, this is when I start feeling it's giving me "taps" on the nerve and then after 10 minutes or so, when I've gotten more sensitive in the ear, I turn it down 1 or 2 levels (to level 8-10) to get that same amount of "tap" feeling on my nerve again.
I can recommend this machine to anyone looking for more calmness/pain relief and or better sleep quality, all be it a pricy machine, it seems to be well worth the investment and the costumer service is excellent!
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra ZenoWell
Thank you so much for sharing your journey with us so openly and honestly.
It means a great deal that you trusted us enough to reach out when things weren’t going as you hoped—especially during such a challenging flare-up. We truly believe wellness isn’t one-size-fits-all, and we’ll always stand with you to find what works for your body, not just follow a manual. 💛
We’re incredibly proud of you for listening to your needs, adjusting patiently, and sticking with this process. Progress like this—fewer migraines, longer stretches without pain medication, small but steady improvements—is what matters most, and every step forward is yours to celebrate.
What also stayed with us is how you’ve navigated this journey with such intentionality: from noticing how Daith piercings shifted your migraine pattern, to testing the Luna device and then reaching out when it didn’t feel right, to finding your sweet spot with intensity and mode. That kind of self-awareness is exactly what we build ZenoWell around: we’re not here to “fix” you, but to offer a gentle tool that helps you reconnect with what’s already working within you.
And we’re so grateful we could meet you where you were and find a rhythm that fit your needs. It’s the last thing we want for anyone to miss out on what the device can do just because the initial experience doesn’t click, so seeing you stick with it and find meaningful relief, that makes every bit of our commitment to real, human-centered care worth it.
Your detailed tips about using the relax mode will be incredibly helpful for many others who share similar experiences. And your thoughtful input about app reminders, tracking, and consistency will be passed directly to our product and engineering teams as valuable guidance for future improvements.
Thank you again for trusting us enough to let us be part of your path. We’re here with you every step of the way, and we’d genuinely love to hear more about what you discover as you keep building this practice.
Warmly,
ZenoWell Team
My gut health specialist I work with…
My gut health specialist I work with realized I have a strong connection between stress and my lower digestion.. She recommended I try a Vagus nerve stimulator. I was skeptical, but I've ad my Zeno well for 6 months now and it completely fixed my lower GI issues... I couldn't believe it. I use it daily, if I stop the symptoms come back so I just put it on for 20 minutes before bed every night and never think twice about my lower GI.
21. januar 2026
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Svar fra ZenoWell
Thank you for sharing this so openly! I can tell you’ve been paying close attention to your body and taking your own experience seriously, even when you started out skeptical. That matters. 💛
What really moved us is the consistency you’ve built over the past six months. Sticking with something daily, noticing what changes, and then calmly choosing what works for you — that’s not “luck,” that’s self-awareness in action. And hearing that the benefits have been meaningful enough that you can feel the difference when you pause… honestly, it’s the kind of feedback that makes our work feel deeply worth it.
This is exactly the future we’re trying to build: technology that helps gently awaken the body’s own ability to rebalance—turning science into something that fits quietly into everyday life, not another complicated project to manage. 🌿
Your willingness to try, and your commitment to staying with it, are what make our vision real . We’re truly happy to be a part of your wellness life.
Thank you again for your review, and we’d genuinely love to hear more of what you notice as you continue. 😊
Warmly,
ZenoWell Team
I took a chance on Zenowell
I took a chance on Zenowell after doing some research on VNS devices. It was not particularly cheap and reviews were sparse at the time, however I was quite impressed by the design targeting two stimulation points.
I had some issues with the cord fraying on the earpiece, however this was very quickly remedied and I was sent a new earpiece with a visible larger (and presumably stronger) cord attachment.
The device itself is simple to use and the earpiece design is very convenient.
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra ZenoWell
Hi there,
Thank you for taking the leap with us—and for leaving such a thoughtful review. 💛
What really stayed with us is that you noticed the intent behind the earpiece design, and then noticed the improvement when we updated it. That might sound small, but for the teammates who’ve spent an unreasonable number of hours iterating on tiny details, it genuinely feels like being seen. (And honestly it means a lot.)
You’re also exactly right to care about targeting. The ear isn’t “one spot fits all,” and our earpiece design is built to reach the cavum conchae and cymba conchae more precisely—where many vagus nerve branches are located—so the stimulation can be more efficient and consistent, without drifting into “too much” in the wrong place or “not enough” to be meaningful.
We're really glad we could sort the cable issue quickly and get you a sturdier replacement. We pay close attention to anything that gets in the way of real-world use—because your experience and peace of mind matter to us. 😊
If you ever feel like sharing, we’d love to hear how you’re currently using it day to day (timing, intensity range, what feels best). We’re here anytime—and grateful you’re part of this with us.
Warmly,
ZenoWell Team
Honestly surprised by how much this helped my sleep
I bought the Zenowell Luna a few weeks ago because I was struggling to shut my brain off at night, and honestly, it’s been a huge help. I was a little skeptical at first about whether a gadget like this would actually work, but the sleep mode is fantastic. It sends a gentle pulse through the ear clip that just seems to quiet my racing thoughts and relaxes my whole body.
I used to stare at the ceiling for an hour, but now I’m usually out within 20 minutes of turning it on. It feels like a natural way to relax without needing sleeping pills, and I’ve noticed I wake up feeling genuinely rested instead of groggy. It’s super simple to use right before bed and has become the one part of my routine I really look forward to. If you are on the fence about it, I’d definitely say give it a shot.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra ZenoWell
Thank you for sharing this with us—it’s honestly hard to put into words how excited we were when we read your review. 💛
That “can’t switch my brain off at night” feeling is something so many people know (and yes—I really get it, too). So seeing that Luna helped you ease into sleep more naturally, and that you’re waking up feeling genuinely refreshed—we’re truly happy for you, honestly excited enough to do a little celebration in the office!
And the part that really made me smile: you didn’t need sleeping pills to slowly settle into relaxation. That’s a real “we’re on the same wavelength” moment. Because what we’re building at ZenoWell is meant to be a gentle, drug-free kind of support— omething that fits into everyday life and works with your rhythm. 🌿
We also really love the attitude in your feedback: you weren’t fighting yourself. You understood yourself better, and found a softer way forward. In a way, that’s very “Zeno”. Wellbeing isn’t about control, it’s about coming back to balance—between body and mind, science and spirit.
If you’re open to it, we’d genuinely love to hear more about what you discover—how you weave ZenoWell into your bedtime ritual, what timing feels best, and the intensity range that seems to suit you most.
Thank you again for your trust and support. Please feel free to reach out anytime—we’re here with you.
Warmly,
ZenoWell Team
Super, hilfreiches Gerät
Meine Tochter benutzt das Gerät seit einem halben Jahr und ist absolut zufrieden.
Meine Tochter ist am Me/CFS erkrankt und die Vagus nerv Stimulation mit Zenowell ist eine große Unterstützung und hilft ihr zu entspannen.
Ich als Mutter bin begeistert von diesem Gerät.
Der Kunden-Support ist ausgezeichnet.
Auch wie nach einem halben Jahr das Kabel nicht mehr richtig funktionierte, wurde es sofort ersetzt.
Selten so einen raschen,kompetenten und freundlichen Kundenservice erlebt.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra ZenoWell
Vielen Dank für Ihr wunderbares und herzliches Teilen Ihrer Erfahrungen.
Wir sind sehr berührt zu hören, dass Ihre Tochter ZenoWell seit einem halben Jahr nutzt und so zufrieden ist. Zu wissen, dass die Vagusnerv-Stimulation für sie eine wertvolle Unterstützung ist und ihr trotz ME/CFS dabei hilft, zu entspannen, bedeutet uns sehr viel. Und als Mutter bleiben Ihre Worte bei uns. Vielen Dank für Ihr Vertrauen und dafür, dass Sie Ihre Erfahrung so offen mit uns geteilt haben.
Wir sind Ihnen auch sehr dankbar für Ihr Lob zu unserem Kundensupport. Uns ist wichtig, wie sich das Gerät im Alltag wirklich anfühlt – besonders dann, wenn etwas die Nutzung beeinträchtigen könnte – denn Ihre innere Ruhe und Sicherheit sind uns wichtig. 😊
Wenn Sie oder Ihre Tochter jemals etwas brauchen, sind wir jederzeit für Sie da. Wir wünschen Ihrer Tochter weiterhin viel Erleichterung, Komfort und ruhigere Tage.
L'équipe ZenoWell
Great product and even better customer service
I purchased the vagus nerve stimulator as I had tried everything else to improve sleep. To my surprise it does help keep me asleep during the middle of the night when I would normally wake up. Not perfect every night but enough to make a big difference. Secondly, the customer service they provide is fantastic. The ear piece didn’t fit my ear perfectly and they walked through all the possible solutions and now the product works brilliantly.
4. desember 2025
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Svar fra ZenoWell
Thank you so much for sharing this with us — it means a lot. 💛
We’re truly happy to hear the device is helping you stay asleep during the night and making a real difference, even if it’s not perfect every single night. Those “small improvements that add up” are exactly what we hope to support.
And we’re so glad our team could help you find a comfortable fit with the earpiece — comfort and consistency matter so much for getting the best results. Thank you for your kind words!
If you’d ever like a few ZenoWell-specific tips to help you get your routine just right and make your nights feel even more consistent, we’re always here for you.
Take care,
ZenoWell Team
ZenoWell is a high-quality but affordable VNS device
I decided to get a vagus nerve stimulator (VNS) recently and searched for a high-quality but affordable device. I came across several VNS devices, but one was overpriced, another one’s company is engaging in shady practices, and I did not have trust in cheap generic devices either. Then I came across ZenoWell. When I learned about who is behind the company - real scientists who used to make medical-grade research and in-hospital equipment for vagus nerve stimulation, I thought that I could trust people who actually developed the device. Its price is also pretty reasonable compared to the competition. I was excited to try the device out. My primary goal was to increase my HRV and train my nervous system to be more resilient. However, not long before I pulled the trigger and ordered the device, I started having migraines. I decided to not go to doctor yet but to observe the symptoms and frequency. When I learned that ZenoWell has a relief mode specifically designed to alleviate pain, including chronic pain and migraines, I was curious. When the device arrived, I was excited and started using it straight away! I used it on relax mode intensity 7 for a few days. I noticed some unusual sensations and even nausea. I realised that it could be too much of an intensity for me, I am generally a very sensitive person, get dizzy often, depend on the weather, have hypotension etc. So I lowered the intensity to 3-4 and changed the mode to medit. The unpleasant symptoms have subsided. Instead, I am feeling super calm immediately after each session and get sleepy. It also seems to help with my migraines, as in the whole month of me using the device I have not had a single episode. This is so cool! I can’t believe it’s working. Yesterday, I had mild symptoms of migraine without the pain but with the weird heaviness in my head and brain fog. I decided to test whether ZenoWell could help me get rid of those symptoms right in the moment, and not only prevent them. And it worked! I used it for longer than usual, 40 minutes, on relief mode, and I started feeling better! All in all, I can really recommend this device to anyone looking to tone their vagus nerve. Apparently, this nerve is super important for pain management as well. My HRV has not really seen a huge change, but I am also doing lots of sports, and the HRV might be impacted by that as well. Customer service is also very pleasant and proactive. The passion for the project is there, and I am wishing the company the greatest development and expansion! I already recommended this device to my friends and family who struggle with stress and burnout.
2. januar 2026
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Svar fra ZenoWell
Hi there,
Thank you for writing this — We can tell you really paid attention to your body and worked with it, not against it. That’s exactly the spirit we try to build ZenoWell around: we’re not here to “fix” people, but to offer a gentle tool that helps you reconnect with what’s already working within you. 💛
We’re especially happy (and honestly a bit in awe) reading the part about your migraines — a full month without an episode, and then even getting relief in the moment when the “heaviness/brain fog” showed up. And we love that you listened to the early signals (nausea, sensitivity), dialed the intensity down, switched modes, and found your sweet spot. That kind of self-awareness is powerful — and it’s usually what turns a device from “interesting” into “actually life-changing.”
On the HRV piece: you’re thinking about it in a really realistic way. HRV can bounce around for lots of reasons (training load, recovery, sleep, even weather), so it’s often more about the trend over time than a quick jump. If you ever want, tell me when/how you measure it and your training rhythm — I’m happy to share a simple way to track it that doesn’t drive you crazy.
Thank you again for trusting us — and for seeing the humans behind the project. Our whole mission is pretty simple: help people feel better, live more, in a way that fits real life. ✨
Warmly,
ZenoWell Team
Great product and customer service
Great product so far. Been using it frequently past month and see the benefits.
Customer service was also great. I wanted to exchange an earpiece and they were very helpful. There was a bit of miscommunication at one point but that got resolved very quickly.
30. desember 2025
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Svar fra ZenoWell
Thank you so much for sharing this with us. We’re so happy to hear that the ZenoWell has been making a difference in your health journey and that you’ve seen the benefits over the past month. It’s always great to know that our device is helping you feel better!
We’re also glad our customer team could help with the earpiece exchange. Even with that small hiccup, it’s awesome to hear it got resolved quickly. Your kind note about our support means so much to us.💛
If you ever need anything else or have more feedback to share, just give us a shout. We’re always here to support you!
Best regards,
ZenoWell Team
I’ve had a great experience
I recommend ZenoWell. I’ve been struggling with chronic headaches for over a year and a half now and decided to give vagus nerve stimulation a try after trying so many other avenues. I went with ZenoWell because I liked the idea of a wearable that I can put in whenever I need it, and I’m glad I did. Not only am I finding some relief that I haven’t been able to achieve with different meds and therapies, but their customer service is amazing.
23. desember 2025
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Svar fra ZenoWell
Thank you so much for sharing your experience with ZenoWell!
We're so glad to hear that our device has been able to bring you relief from your chronic headaches, especially after trying so many other method. It’s incredibly encouraging for our team—especially our product design team—to know that the wearable design of ZenoWell has been so helpful to you on your journey toward better health.
And thank you for the kind words about our support team — we truly care, and we’re always here for you. If you ever want to share what’s been working best for you (which mode/timing), or if anything changes and you want to fine-tune your routine, just message us anytime.💛
Take care,
ZenoWell Team
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