Great experience with the concierge staff. Lewis at The Assembly has helped with any concerns and complaints we have had, very helpful :)
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Not bad day to day, but have kept me waiting for over 6 weeks for my management pack when I need to urgently completely my remortgage. Zero communication. Very poor.
Selskapet har svart
James — the Property Manager at Islington Wharf — has been awesome! James has consistently gone “above and beyond” to help with any issue, big or small. What really stands out is how responsive Jame... Vis mer
Selskapet har svart
Zenith are refusing to fix the only lift in the building that has been broken for over 3 weeks. No updates since the beginning of September. Not providing access to a building with multiple floors is... Vis mer
Selskapet har svart
Informasjon om virksomheten
Kontaktopplysninger
47 Bengal Street, M4 6BB, Manchester, Storbritannia
- 0161 245 1166
- info@zenithmanagement.co.uk
- zenithpropertymanagement.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 64 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic concierge!
I can’t fault Martin and Martin that work in the concierge office in Lowry Wharf! I lived in my apartment there for 10 years and during that time, I relied on them both a lot.
They always went above and beyond to ensure that all residents were taken care of and felt safe and happy, I can’t thank them enough!
Great Customer Service from Alex
Great Customer Service from Alex, very efficient and friendly.
Great Customer Service from Alex
Great Customer Service from Alex, very fast and efficient. Helped solve my problem within a matter of minutes.
Nothing but good words to say about…
Nothing but good words to say about zenith, really a shame to be leaving.
Would just like to make a note of the concierge service - both martins (tall and small) are the most friendly and helpful team. Nothing is ever too much a bother for them and they are extremely accommodating
Gerry (cleaner) keeps the place amazing!
Only moving out due to flat being sold but would stay in a heartbeat!
Quick response times
Quick response times, will fix issues in days not weeks.
Smoke and mirrors
They put my service charge up with 2 day’s notice to pay! Never give requested info! Won’t prove where discounts are given! A full on smoke and mirrors outfit
Swift response
I am new to the blade tower and today I had my first issue while I was outside UK. Contacted Alex and he was really helpful. The issue was addressed in no time. Very swift and smooth. Thank you so much Alex
Incredible Service & Response Times!
I have been liaising with both Emma Nicholson & Mathew Petit for a several months now in relation to a number of individual queries. Each time, my query has been responded to within 24 hours (often including weekends) and the query actioned or expedited to the relevant department. Incredible service and couldn't recommend them both highly enough. Tom
Helpful and responsive team
I had a few enquiries which needed responding too and the team provided swift and accurate responses to the questions. Special shout out to Mathew who was extra helpful over the email exchange.
Helpful when needed
Alex and rest of team always been helpful when needed
Quick response and problem solved after…
Quick response and problem solved after a few emails.
Needed Fob for my property
Needed Fob for my property, Chris was very helpful in the process
Amazing and timely service and…
Amazing and timely service and management by Sam. Rectified the situation at the earliest and very well.
Purchasing of additional access fob
I had a fantastic experience with Alex Clarke at Zenith Management. He provided swift and polite assistance in helping me secure an access fob. Alex's professionalism and efficiency stood out, making the process incredibly smooth. I highly recommend his top-notch service to anyone in need.
I only wish I could rate 0 stars.
I only wish I could rate 0 stars.
This place is awful. Nothing in my building ever works and some things have been broken for years. Most of my buildings windows have never been washed including mine and if you criticise the staff working for them or question why things are bad they just remove you from their app.
There's huge security issues including someone's car recently being stolen from inside a carpark under the building that is supposedly under surveillance, apparently not.
Poorly run, always an excuse for things not being done.
Alex was very helpful on the phone and…
Alex was very helpful on the phone and via email on an enquiry I had about a particular property! Very grateful for his time and attention to my query :)
If I could give 0 stars I would
If I could give 0 stars I would. By far the worst Building management - STEER CLEAR!! I've been in 2 buildings of theirs so far and they never care about the safety of people. Leave main doors and entrances broken for months, after complaints in SGI about MANY MANY stolen parcels from all blocks, there are still no proper cameras placed or any action taken. Soon something bad will happen to someone due to the complete and utter lack of security and care.
Maintainance was brilliant
Maintainance was brilliant
We had horrible brown marks from a leak on our ceiling ,walls and peeling paint.
We reported the issue and it was booking in promptly.
Mac or Mat who came round to fix it managed to make it look like nothing had happened and now we dont have to excuse the mess when we have friends over.
Darrel is the best! :D
I would like to leave a review specifically for Darrel at Victoria Residence. I am an Estate Agent in Manchester and have met many building managers in this job role but have never come across one as kind and helpful as Darrel. From the first interaction he was nothing but friendly and went above and beyond by giving me a tour of the building so I was aware of where all the amenities were before my viewings which he didn't have to do. He introduced me to other members of the team too and gave me what felt like a real VIP experience!! A fantastic guy who is an absolute credit to your business! 5 stars all round!!
Dreadful company
Dreadful company. They don't get issues properly sorted. I would never rely my property to them.
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